Grants network rights to users.
Manages user network and e-mail accounts. Adds and deletes user accounts.
Maintains file servers. Backs-up software, monitors account space and system usage, and upgrades software as necessary.
Configures software for network installation and company wide implementation.
Evaluates, tests, and recommends new software and network system updates.
Ensures that effective security systems are in place to protect network data. Backs up PC and file servers daily. Stores back-up data in a secure off-site location.
Ensures that appropriate safeguards are in place to detect computer viruses. Scans network software as needed to detect viruses.
Ensures Credit Union compliance with software licensing agreements.
Assists users in accessing network resources. Provides phone, e-mail, and in-person support to end users.
Installs and maintains network and user software.
Troubleshoots problems with hardware and software. Maintains an activity log of problems, analyzes data makes recommendations for action.
Provides training for end users on installed and network software.
Takes work orders and coordinates with programmers (if necessary) to assist users with more complex problems.
Experience with Symitar and Jack Henry products preferred.
Knowledge of Network operations and all related computer hardware and software.
Understanding of Credit Union operations and output requirements.
Strong customer service skills and willingness to assist others.
Able to communicate complex information clearly.
Attentive to detail.
Strong problem solving skills.
Able to coordinate well with other departments and personnel.
Ability to operate network server, computer tape drive and other business equipment.
Applicants must have excellent verbal and non-verbal communication skills, as well as being well organized and demonstrate excellent time management skills.
We are Western Rockies Federal Credit Union. We are owned by our members. We were chartered in 1936 as Mesa County Teachers Federal Credit Union by 29 educators. In May of 2004, credit union members voted to change our name to better reflect the three-generations of family members and the geography of the area. In July of 2004, Burning Mountain Credit Union merged with us. Today, Western Rockies FCU has 14,700 members and locations in Grand Junction, Clifton, Rifle and our new branch in Fruita.